WHAT WE DO
We manage and operate an online platform for promoting innovation, development and business in Europe and worldwide. We hope our recommendations, suggestions and business ideas are interesting and inspiring to the people that visit our website, and that it will inspire them to join our networks and join us on our expeditions.
PROTECTING YOUR PERSONAL DATA
Our interactions and relationships with our clients and partners are based on trust, and most of our clients, suppliers and partners will have met with us personally in real life, at events, conventions, trade shows, business meetings, at hotels, on tours, expeditions, or on the road, where we have exchanged business cards and contact information. When you communicate with us for customer service or other purposes (e.g., by emails, Skype, whatsapp, phone calls, tweets, messenger, etc.), we retain such information and our responses to you in the records of your client account.
We have always kept your information safe and secure, and honoured your preferences in how we keep you updated with inspiring new motorcycle travel experiences.
We use collected information for the following general purposes: products and services provision, identification and authentication, billing and client contact.
We do not share your personal data with anyone. We do not transfer your data to other countries or continents.
We do not sell your personal data to any other companies, marketing agencies, research institutions, governments, regimes, organisations, networks or private individuals.
The type of client data we keep for sales/billing purposes is strictly limited to:
Company name, VAT number, company address, company website, company contact email, company phone number, main contact first and last name, and company Linkedin / Facebook Page url.
We DO NOT gather or process any information pertaining to deeper personal information, such as race, ethnicity, health, diet, medication, wealth, habits, purchases, device ID, geolocation information, account numbers, account types, details of payment transactions, details of commercial transactions, details of identity, hobbies, interests, marital status, date of birth, sex, persuasion, preferences, religion, political inclinations, opinions, or any organisational affiliations.
SECURITY AND STORAGE
We are committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities. Any client data we retain for client interaction is stored offline on an external harddisk, which is stored in a locked metal safe, in a secure, alarmed underground (waterproof) cellar area. On an island.
We will only share information to public authorities or governments when required by law, regulation, criminal investigation, legal process or enforceable governmental request, from a legitimate government:
A) If it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, terror, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
We occasionally send Mailchimp newsletters to our mailing list of opt-in newsletter subscribers, that have previously signed up through our website, and expressed interest in receiving our newsletters. As always, you can unsubscribe from our emails at any time.
COOKIES AND ONLINE TECHNOLOGIES
By adjusting the technical settings in your browser, you can prevent the storage of and access to cookies on your device. You can manage how your devices can share information with various websites, as well as how your browser handles cookies and related technologies by adjusting your device's privacy and security settings. Please refer to the instructions provided by your browser or the manufacturer of your device to learn how to adjust your settings.
Google Analytics Website Traffic Information: Because of the way Internet communication standards work, when you arrive at or leave our website, we automatically receive the web address of the site that you were referred from. We also collect information on which pages of our website you visit, IP addresses, the type of browser you use, and the times you access our website. This data is compiled through Google Analytics, and we only use it to monitor fluctuations in website traffic.
EXTERNAL PLATFORMS AND SOCIAL MEDIA
We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the website. Although we own the code, databases, and all rights to the online platform, you retain all rights to your data. These sites are governed by their own privacy statements, and we are not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites listed below, before providing them with personally identifiable information.
Microsoft - https://privacy.microsoft.com/en-us/privacystatement
Google - https://privacy.google.com/businesses/security
Google - https://privacy.google.com/businesses/compliance
Google Gsuite - https://cloud.google.com/security/gdpr
Google Analytics - https://cloud.google.com/security/compliance/gdpr
Google Maps & Street View - https://www.google.com/streetview/privacy
Amazon AWS - https://aws.amazon.com/compliance/gdpr-center
Joomla! - https://www.joomla.org/privacy-policy.html
IFTTT - https://ifttt.com/privacy
Facebook - https://www.facebook.com/business/gdpr
Facebook - https://www.facebook.com/business/news/facebooks-commitment-to-data-protection-and-privacy-in-compliance-with-the-gdpr
Instagram - https://help.instagram.com/155833707900388
Twitter - https://twitter.com/en/privacy
Twitter - https://gdpr.twitter.com/en/faq.html
Google+ - https://policies.google.com - https://policies.google.com/privacy
Linkedin - https://www.linkedin.com/legal/privacy-policy
LinkedIn - https://www.linkedin.com/help/linkedin/answer/87080
Pinterest - https://policy.pinterest.com/en/privacy-policy
StumbleUpon - http://www.stumbleupon.com/privacy
Flickr / Smugmug - https://policies.oath.com/us/en/oath/privacy/products/flickr/index.html
Flickr / Smugmug - https://www.smugmug.com/about/privacy-flickr
Tumblr - https://www.tumblr.com/policy/en/privacy
Buffer - https://buffer.com/privacy
Hubspot - https://www.hubspot.com/data-privacy/gdpr
Dropbox - https://www.dropbox.com/privacy
Sharkgate - https://www.sharkgate.net/terms-and-conditions
Mailchimp - https://kb.mailchimp.com/accounts/management/about-mailchimp-the-eu-swiss-privacy-shield-and-the-gdpr
Paypal - https://www.paypal.com/ie/webapps/mpp/ua/privacy-full
A full list can be supplied if you have a reasonable and legitimate reason for requesting it.
YOUR RIGHTS AS A USER
You have the right to request access, rectification, restriction and deletion of your personal data held by us, and receive a copy of your personal data in a structured machine-readable format. You also have the right to object to some data processing and, where we have asked for your consent to process your data, to withdraw this consent. Where we process your data because we have a legitimate interest in doing so (as explained above), you also have the right to object to this. In all other cases, the provision of requested personal data is optional. Your personal data will be retained in accordance with the provisions of the various services listed above. You can, at any time, ask us to delete your details from our records.
CHANGES TO THIS POLICY
HOW YOU CAN CONTACT US
SILKROAD 4.0 / The Boteillier Group
Effective from 24.05.18
Last updated 24.05.18